- Grow sales by providing staff with a complete view of your customers and their needs
- Turn more prospects into customers with effective sales and opportunity management
- Boost customer satisfaction with faster response times and improved problem solving
- Make faster, more informed sales decisions with access to real-time, accurate data
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Key Features of SAP Business One CRM
- Integrated Solution – Easily store all of your customer data in one application allowing staff to access all data quickly across the business. SAP Business One also has full synchronisation with Microsoft Outlook allowing you to maintain and manage customer contacts without duplication.
- Campaign Management – Simply crate promotional campaigns targeted to you prospects using SAP Business Ones automated campaign wizard.
- Sales Opportunity Reporting – Generate real-time pipeline forecasts based on sales stages and probability analysis.
- Complete Service solution – Ability to log, queue and assign service calls providing detailed service reports related to call volumes, durations, and response times.